Return Policy

Introduction

At Gulmohar Premium Perfumes, we are dedicated to ensuring your utmost satisfaction with our products. We take pride in the quality of our fragrances and want you to experience the luxury and elegance they bring. If, for any reason, you are not completely satisfied with your purchase, our return policy is designed to make the process as smooth and straightforward as possible.

Eligibility for Returns and Refunds

To qualify for a return or refund, please note the following conditions:

1. Time Frame: Returns and refunds are accepted within 7 days from the date of purchase.
2. Product Condition: The perfume or fragrance oil must not be consumed more than 5% of its original amount. Products exceeding this usage are not eligible for return or refund.
3. Original Packaging: Products must be returned in their original packaging, including all accessories, documentation, and any free gifts received.
   
   

Return and Refund Process

If your product meets the eligibility criteria, you can request a return or refund through one of the following methods:

1. Email: Send an email to [email protected] with your order number, details of the product, and reason for the return.
   
2. Contact Form: Fill out the contact form available on our website, providing the necessary information.

Upon receiving your request, our customer service team will review it and provide instructions for returning the product. Please ensure the product is securely packaged to prevent any damage during transit.

Refund Policy

• Full Refund: If the returned product meets the conditions specified, you will receive a 100% refund of the purchase price.
  
• Refund Time Frame: Once the returned product is received and inspected, refunds will be processed within 5-7 business days. The refund will be credited to the original method of payment used during the purchase.
  
  

Non-Eligible Returns

• Any product that does not meet the 7-day return window.
  
• Products consumed more than 5% of their original amount.
  
• Products not returned in their original packaging or missing any accessories.
  
  

Shipping Costs

• Customers are responsible for the shipping costs associated with returning the product. We recommend using a trackable shipping service or purchasing shipping insurance for items of high value. We do not guarantee that we will receive your returned item.
  
  

Contact Us

For any questions or assistance regarding returns and refunds, please contact our customer service team at:

Email: [email protected]  
Contact Form: Contact Us Here

Conclusion

Your satisfaction is our top priority. We strive to provide a seamless return and refund process, ensuring that you can shop with confidence at Gulmohar Premium Perfumes. If you have any questions or need further assistance, please do not hesitate to reach out to us.

Thank you for choosing Gulmohar Premium Perfumes.